Revised: Feb, 2021

 

Thanks for using Royal Witness Tv Network! All of us at Royal Witness Tv Network care about your privacy. Our Privacy Policy explains how we collect and use your data. You can be assured that at no time do we collect data on what you are watching, recording, searching, or anything else personal to your TV watching. The data we do collect is specifically used to help improve our Services and provide better support for you. This is discussed further below.

This Privacy Policy applies to all of our service and product, including Channels client apps, streaming content to Channels client apps, our premium Channels Plus service, Channels DVR Server software, and all other Channels software and services (collectively, our “Services”).

1. Introduction

Royal Witness Tv Network is dedicated to protecting your personal information. This Privacy Policy applies to your use of any Channels-owned websites, applications, software, or associated services (collectively the “Platform”). Our Privacy Policy discloses our privacy practices and explains to you how we use, collect, store, transfer, and share your personal information. Please review this Privacy Policy periodically as we may revise it from time to time without notice. If you do not agree with or accept our Privacy Policy in its entirety, you must not access or use the Platform. Where any term is not defined in our Privacy Policy such term shall be defined in our Terms of Use.

2. Information Collected

Personal data or personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed or otherwise anonymized.

Personal Information Collected from Users

You will not be required to provide us with any personal information when you visit our Platform.  Any personal information you submit via the Platform shall be used and disclosed in accordance with this Privacy Policy. We may also collect payment information that you make available to us for your use of the Platform. Please be aware that this payment information shall be stored by third party payment processors.

Personal Information Automatically Collected

Whenever you use our Platform, we may collect non-identifying information from you,  date/time-zone, interactions with the Platform, query information, location information, referring URL, browser, application interaction, mobile provider information, computer operating system, data usage, data transferred, and Internet Service Provider.

Information We Do Not Collect

As we value your privacy we never collect information regarding what you are recording, your searches, your favorite channels, and any channels you watch.

Exceptions On Information We Do Not Collect

In instances where support on the Platform is required, you may be required to send diagnostic information. This diagnostic information may contain details such as what you were watching, what you were recording, your searches, your favorite channels, and any channels you watched. This information is used specifically and only for providing support. Diagnostic information is only able to be sent manually by the user.

3. Anonymized Data

Please be aware that we me may collect your behavior and actions on the Platform. Such information is not considered personal information and we use such information solely for internal research and business purposes. As such information is non-personal in nature, it cannot be traced back to you, the user.

4. Sharing and Use of Your Information

This section explains how Channels may share or use your personal information. You consent to our use of your personal information for the following purposes:

• CONTRACT ADMINISTRATION - We may use your personal information to negotiate, execute, renew and/or manage a contract with you.

• ACCESS AND COMMUNICATIONS TO OUR PLATFORM AND SERVICES - We may use your personal information to (1) set-up and manage your Channels account; (2) interact with you through our Platform (e.g. software updates, Platform announcements, etc.): and/or (3) manage and respond to your questions (e.g. technical, commercial or administrative) or requests for maintenance and support.

• USE OF THE PLATFORM - We may use your personal information to (1) enable you to enjoy the use of, and easily navigate the Platform; and/or (2) better understand your needs and interests.

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• ALLOWING DOWNLOADS FROM THE PLATFORM - We may use your personal information to allow you to download data or content from the Platform.

• TRAINING & IMPROVEMENTS - We may use your personal information to (1) train our employees or contractors to allow for a better Platform experience; and/or (2) improve the Platform.

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• LEGAL PROCESS - We may share your information: if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal or governmental request; to respond to a subpoena, court order, warrant, or other legal process; to enforce applicable Terms of Use or this Privacy Policy, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or Channels; to detect, prevent, or otherwise address security, technical issues, or illegal or suspected illegal activities (including fraud); or as evidence in litigation in which we are involved, as part of a judicial or regulatory proceeding.

Retention of Personal Information

Channels will only retain your Personal Information for as long as required. We will keep your personal information:

• For any legally required duration.

• Until we no longer have a valid reason to keep or use your personal information. We retain the personal information we collect for so long as reasonably necessary to fulfill the purposes for which the information was collected, to perform our contractual and legal obligations, in accordance with our storage policies, and for any applicable statute of limitations periods for the purposes of bringing and defending claims.

• Until we receive a request to eliminate, delete, or modify any of your personal information stored with us, subject to our legal obligations.

 

6. Cookies

We currently use cookies to understand your use of our Platform and to remember your logins and may share your cookie information with third that we contract with to provide our services to you. If you do not wish to have cookies loaded on your browser, please adjust your browser settings. Please be aware that disabling cookies may cause some issues with the functionality of our Platform.

 

7. Third Parties

Channels or its users may post links to third party websites on our Platform, which may include information that we have no control over. When accessing a third party site through our Platform, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us. Channels bears no responsibility for the information collected or used by any advertiser or third party website that you have visited through a link on our Platform. You must review that third party’s Terms of Use and Privacy Policy to understand how their information collection practices work.

8. Security Measures

We make reasonable attempts to protect your information by using physical and electronic safeguards in accordance with industry standards. However, as our Platform is hosted electronically we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, robust passwords, firewalls, and other precautions to protect yourself from security and privacy threats.

9. Age Compliance

We intend to fully comply with American and international laws respecting children’s privacy. Therefore, we do not collect or process any information for any persons under the age of 18. If you are under 18 you may not access the Platform.

10. Merger and Acquisition

In the event that Channels is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your personal information may be sold or transferred as part of that transaction. Please be aware that once the information is transferred your privacy rights may change.

 

11. Amendments

Like our Terms of Use, we may amend this Privacy Policy at any time without notice. When we amend this Privacy Policy, we will modify the date listed on this Agreement or we may contact you via email. You must agree to the amendments as a condition of your continued use of our Platform. If you do not agree, you must immediately cease using our Platform and notify us of your refusal to agree by e-mailing us at Support@RoyalWitnessTv.com.

17. Contacting Us

If you have any additional questions, please contact us at Support@RoyalWitnessTv.com